Production Support Engineer - AKO Media Asia

AKO Media Asia · 📍 Jakarta Raya, Indonesia · Diposting 2026-10-07
FULL_TIME⭐ TERVERIFIKASI
IDR 5700000 - 6500000
AKO Media Asia is seeking a talented Production Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our production processes and systems. You will work closely with cross-functional teams to troubleshoot issues, implement improvements, and maintain high-quality standards. If you have a strong background in production support, a passion for technology, and a commitment to excellence, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Monitor and maintain production systems to ensure optimal performance and uptime.,Troubleshoot and resolve production issues, working closely with cross-functional teams.,Implement process improvements to enhance efficiency and reduce downtime.,Ensure compliance with industry standards and best practices.,Provide technical support to production teams and stakeholders.,Conduct regular audits and reviews of production processes.,Collaborate with vendors and third-party providers to address technical issues.,Develop and maintain documentation for production processes and systems.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 3 years of experience in production support or a similar role.,Strong knowledge of production systems, tools, and technologies.,Proven ability to troubleshoot and resolve complex technical issues.,Excellent communication and interpersonal skills.,Ability to work in a fast-paced, dynamic environment.,Familiarity with Agile methodologies and project management tools.,Knowledge of scripting languages (e.g., Python, Bash) is a plus.

🛠️ Keahlian

Production systems and toolsTroubleshooting and problem-solvingProcess improvement and optimizationTechnical documentationAgile methodologies and project managementScripting languages (e.g.PythonBash)
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