Head of Medical and Administrative Support Services (MASSD)

Are you a visionary leader in healthcare administration ready to elevate your career to new heights? Health Maintenance Inc. is seeking a dynamic and experienced Head of Medical and Administrative Support Services (MASSD) to join our team in the vibrant heart of Canggu, Bali. As the Head of MASSD, you will play a pivotal role in ensuring the seamless operation of our healthcare services, from medical support to administrative excellence. This is your opportunity to shape the future of healthcare administration in a tropical paradise.

In this role, you will oversee a team of dedicated professionals, implementing best practices in medical and administrative support to enhance patient care and operational efficiency. You will collaborate with cross-functional teams, including doctors, nurses, and administrative staff, to deliver high-quality healthcare services. With your strategic vision and leadership, you will drive innovation and improvement in our healthcare operations, ensuring we meet and exceed industry standards.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of the Medical and Administrative Support Services Department, ensuring high standards of patient care and operational efficiency.
• Develop and implement strategies to improve medical and administrative processes, leveraging tools like EHR systems and administrative software.
• Lead a team of 15-20 professionals, providing mentorship and guidance to foster a culture of excellence and continuous improvement.
• Collaborate with senior management to align MASSD initiatives with the overall goals of Health Maintenance Inc.
• Ensure compliance with healthcare regulations and standards, including those from the Indonesian Ministry of Health.
• Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions.
• Foster a positive and inclusive work environment, promoting diversity and inclusion within the team.
• Represent Health Maintenance Inc at industry conferences and events, showcasing our commitment to excellence in healthcare administration.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Minimum of 10 years of experience in healthcare administration, with a proven track record in leading medical and administrative support services.
• Certification in Healthcare Management (CHM) or a similar relevant certification.
• Strong knowledge of healthcare regulations and standards, including those from the Indonesian Ministry of Health.
• Proven ability to develop and implement strategic plans to improve operational efficiency.
• Excellent leadership and communication skills, with the ability to inspire and motivate a team.
• Proficiency in English and Bahasa Indonesia.
• Experience working in a multicultural environment, preferably in Southeast Asia.

🛠️ Keahlian

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